Are you looking for effective customer service software for your business?
What
exactly a customer service software means?
CRM
software functions like a digital solution for an organization's customer
management system. Odoo is an ERP software that comes up with different modules
such as Odoo CRM, HRM, Marketing, Operations Management, Bill and Accounting, Manufacturing,
etc. Odoo CRM is a platform that gives you total control over your customer
service system.
For every organization customer is the king. Effective customer management can bring success to the business. Odoo CRM gives you a 360-degree view of your customers. Odoo CRM covers all strategies, techniques, tools, and technologies used by an enterprise for developing, relating, and acquiring customers. It makes sure that every step of interaction with the customer goes effectively and smoothly to increase the overall growth of the organization. Odoo CRM maintains a database of your customers which includes overall purchase history, demographic data, even purchase behavior patterns.
CRM
software ensures a great relationship with customers, colleagues, suppliers, etc.
With this technologically advanced platform, it becomes easier to find new
customers, provide qualified service to the customer and win their trust.
Features of Odoo CRM
·
Technologically advanced User Interface
Simple
and easy to use. Odoo CRM dashboard gives an organized view of the sales
activities. Odoo dashboard enables a technically advanced user experience.
·
Reduces the disadvantages of data entry
Users
can get leads automatically from email, VoIP calls and can send quotations and
sale orders in a few clicks. It reduces paper works. Therefore, Odoo CRM minimizes
the disadvantages of data entry. You can manage your sales pipeline with drag
and drop.
·
Pipeline Management
CRM
provides a clear overview of the opportunity pipeline. Odoo CRM helps to set up
specific stages for the sales team. It is also possible to create sub stages to
managing the processes better. Automatic archiving of lost opportunities is another
unique feature of Odoo CRM. Lost opportunities will be available as a separate
field.
·
Reports and Analytics
CRM
software lets you track your dynamic business activities over different time
intervals. Users can track the daily, weekly, and monthly performance of the
sales team and hours invested by each team member. CRM gives you access to
diverse analytical features to monitor various sales activities.
·
Lead Analysis
Odoo
CRM helps to maintain leads separately from opportunity and avoid lengthy sales
pipelines. It is easy to convert a lead to an opportunity through Odoo CRM.
Proper tracing of leads will result in analyzing the leads from each marketing
team.
Advanced
features
·
Live chat
·
Mobile view
·
URL tracker
·
VOIP
Odoo CRM provides user friendly interface which makes it attractive and simple to use. It is a cost-effective and license-free application. Also, possible to access the system from anywhere using a laptop, mobile or iPad. In addition, the user can enter leads, access contact person details and schedule activities and meetings with few clicks. A decent and strong relationship can be maintained by the management to the customer with Odoo CRM software.
CRM Implementation
The Customers can implement the software with the help of Odoo partners. Being the leading Odoo partner in India, Odox Soft Hub will be the best choice. Odox Soft Hub is a software development company providing professional IT solutions to global clients. We are equipped with a team of developers having expertise in ERP Development, Odoo Development, Odoo Resources, Odoo Customization, Web Design and Development, SEO, and Mobile App Development. We ensure that the development process we follow is matching the best in the industry and ensure maximum quality and efficiency. We have the most
professional team of both functional and technical people who gives their best
on Odoo. To know more, drop a mail
at info@odoxsofthub.com
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