Everything You Need to Manage Fire & Safety Services
Manage Your Fire & Safety AMCs From One Platform
Manage annual maintenance contracts from agreement to renewal with connected tools for scheduled maintenance visits, service callouts, technician assignments, service reports, and billing. Track contract status, monitor upcoming renewals, and manage additional sales to maintain better visibility across your AMC operations.
- AMC Contract Tracking & Renewal Monitoring
- Scheduled Maintenance & Service Callouts
- Inspection Reports & Service Documentation
- AMC Billing, Payments & Additional Sales
From Service Request to Completion
Six connected stages take every job from the first request to the final report, with office and field teams working from the same live information.
Schedule
STEP 01Create inspections, maintenance jobs, and service requests and organize them according to priority and availability.
Assign
STEP 02Assign jobs to the right technicians and provide field teams with the information they need to complete the work.
Service
STEP 03Technicians can access customer details, job information, inspection requirements, and service activities while on-site.
Report
STEP 04Record inspection results, service updates, job completion details, and relevant service reports.
Bill
STEP 05Generate invoices and manage payment information based on completed services.
Analyze
STEP 06Monitor service performance, technician productivity, revenue, and operational trends through centralized reports and dashboards.
Field and Office Teams Working From the Same Information
Give Technicians the Information They Need
Equip your technicians with access to the information required to manage service activities efficiently.
- Customer information
- Job details
- Inspection requirements
- Service history
- Checklists
- Service updates
- Service reports
- Job completion details
- Estimations
- Quotations
- Contracts
Stay in Control From the Office
Give office teams centralized tools to plan, coordinate, monitor, and manage day-to-day service operations.
- Schedule services
- Assign technicians
- Monitor job progress
- Manage customers
- Track service agreements
- Manage inventory
- Manage assets
- Generate invoices
- Review reports
Manage Every Part of Your Fire & Safety Business
Service Management
Schedule and manage inspections, maintenance, repairs, and service requests.
Technician Management
Assign jobs, manage workforce activities, and monitor technician performance.
Asset Management
Maintain records of fire safety equipment, assets, service history, and maintenance activities.
Inventory Management
Track products, equipment, spare parts, and inventory required for service operations.
Inspections
Manage inspection processes, checklists, service reports, and documentation.
Billing
Connect completed services with invoicing and payment tracking.
Customer Management
Maintain customer profiles, service agreements, job history, and service interactions.
Reporting & Analytics
Monitor service performance, productivity, revenue, and operational KPIs.
